Q: Why do I have to book? Can not I take your car in the street like a taxi?
A: Italian transport law states that all customers transported on our vehicles must have made an advance reservation.
Q: How can I book?
A: directly from our website.
Q: In case of urgency or operational changes of flights or delays, what should I do?
A: You can call the drivers directly at +39 347 181 8477
Q: Is smoking prohibited on your cars? Is there air conditioning? How many seats are there for passengers?
A: Smoking is forbidden on all vehicles. All our vehicles are air-conditioned. We have minibuses up to 8 seats.
Q: How long can I change or cancel my reservation?
A: Reservations can be changed or canceled at least 6 hours before transportation without penalty.
Q: What happens if my arrival flight is delayed?
A: We will wait until the day’s bookings will allow it.
Q: Do passengers under 6 years pay?
A: Yes, as they occupy, for all intents and purposes, a place inside the vehicle and must travel compulsorily with a 0- to 3-year-old seat or a 3-year-old upward seat.
Q: In case I have pets, are there any supplements?
A: In the event that the customer has pets with him, please report it via the notes field, when booking, or via email to [email protected], we will reply as soon as possible indicating the supplement to be paid directly to the driver.
Q: When I arrive at the airport where will I have to wait for the driver?
A: On arrival you will find our driver inside the arrivals hall, which will have a sign or tablet bearing the name indicated by you when booking.